Surface Pro 3 Power Cable Recall

Microsoft revealed earlier this week that the company is recalling a number of power cords following overheating concerns. Surface dock 2 transforms your surface into a desktop pc with a 199w power supply to charge most surface devices plus usb c ports that support dual 4k monitors at 60hz. Check cables and reset your power supply unit.

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We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.

Surface pro 3 power cable recall.

This recall also involves accessory power supply units that include an ac power cord sold separately before. Those who need replacement batteries can call hp at 1 888 202 4320 or go to this page to see if their notebooks are affected. Surface pro and surface pro 2 devices have a black case with the product name on the back of the device toward the bottom. Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.

Microsoft has announced a recall for the surface pro ac power cord. Bring more power to your laptop. After that clean everything with a soft cloth and check for any damage. Microsoft surface pro power cord recall.

We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices. If you bought a surface pro surface pro 2 or surface pro 3 in the us or. Surface pro 3 computers have a silver case with windows 8 pro on the back of the device under the kickstand. Simply plug in the surface connect cable to charge your device and access external monitors a keyboard mouse and more.

These cables have been found to overheat as a. Microsoft has issued a global and voluntary recall on official ac power cords for the surface pro surface pro 2 and surface pro 3 family of tablets. 65w 15v 4a ac power adapter charger for microsoft surface pro x pro 7 pro 6 pro 5 pro 4 pro 3 surface laptop 3 2 1 surface book surface go with wall plug and 6ft power cord 4 4 out of 5 stars 971 29 99 29. If you are connecting your microsoft surface pro surface pro 2 or surface pro 3 to an electrical outlet that you are sure has power and the surface battery is not recharging properly there might be a problem with the power cord that came with your surface.

Be sure to replace damaged cables.

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